{"id":1525,"date":"2025-11-11T08:30:14","date_gmt":"2025-11-11T08:30:14","guid":{"rendered":"https:\/\/egatesa.es\/?page_id=1525"},"modified":"2025-11-11T08:36:57","modified_gmt":"2025-11-11T08:36:57","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/egatesa.es\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
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Who are we?<\/h3>\n

We are Egatesa, a family-owned meat industry, 100% Canarian, founded in 1982. Our goal is to supply safe, healthy, and sustainable meat products throughout the Canary Islands.<\/p>\n

What kind of products do we offer?<\/h3>\n

We produce and distribute fresh and frozen meat products, including beef, pork, lamb, and poultry, as well as seasoned and marinated products.<\/p>\n

What is our commercial scope?<\/h3>\n

We operate throughout the Canary Islands, serving traditional butcher shops, self-service food stores, large distribution chains, and the HORECA channel.<\/p>\n

How do we ensure food quality and safety?<\/h3>\n

We maintain strict quality control from origin to sale. We are certified under the international IFS Food standard, ensuring the highest levels of food safety and quality.<\/p>\n

Where are we located and what are our business hours?<\/h3>\n

Our address is Camino La Ca\u00f1ada, 17 \u2013 38290 La Esperanza, Tenerife.
\nWe are open Monday to Friday, from 8:00 a.m. to 6:00 p.m.<\/p>\n

How can I contact Egatesa?<\/h3>\n

You can call us at 900 50 80 50 or email us at info@egatesa.es
\n. You can also fill out the contact form on our contact page.<\/p>\n

What values define us?<\/h3>\n

Our values are Trust, Innovation, Closeness, and Perseverance. These guide our mission to guarantee quality, safety, and efficiency, and our vision to be a trusted reference in the meat industry in the Canary Islands.<\/p>\n

Why choose Egatesa?<\/h3>\n

Because we are a Canarian company with decades of experience, we know the sector, take care of every detail from production to delivery, and maintain high-quality standards so that our clients always receive a product they can trust.<\/p>\n

How do we manage the cold chain and traceability?<\/h3>\n

In all our production, storage, and transportation processes, we rigorously maintain the cold chain and traceability of our products to ensure they reach our customers in perfect condition.<\/p>\n

Can I place an order or become a supplier?<\/h3>\n

Yes. If you are interested in working with us, either to place an order or become a supplier, please contact us through the usual channels (phone, email, or form) and we will guide you through the next steps.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading source=\"post_title\" font_container=\"tag:h1|text_align:left\" use_theme_fonts=\"yes\"]Who are we? We are Egatesa, a family-owned meat industry, 100% Canarian, founded in 1982. Our goal is to supply safe, healthy, and sustainable meat products throughout the Canary Islands. What kind of products do we offer? 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